Market Operations Director – Multi-Unit Restaurant Leader

Wonder-c9247c0; West Hartford (CT); Presencial; USD 137.000 - 165.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Employee Stock

Descripción de la vacante

Wonder is seeking a Market Director to lead operational excellence across a multi-site restaurant region. You will guide restaurant leadership, drive guest satisfaction, and oversee daily operations, planning, and profitability.

You will manage a Senior Operations Leaders team, develop talent, and ensure strong P&L performance while standardizing processes across locations. This role requires travel and cross-functional collaboration to execute strategic initiatives.

Formación

• 7+ years of multi-unit restaurant management experience in a high-growth environment.
• Proven leadership in developing, coaching, and retaining high-performing teams.
• Strong financial acumen with experience managing market-level P&L and driving profitability.
• Excellent communication, organization, and decision-making skills, especially under pressure.
• Ability to travel frequently across the market to maintain operational oversight.
• Bachelor's degree or equivalent work experience is preferred.

Responsabilidades

• Lead operational excellence across a multi-unit restaurant region, spanning multiple cities and locations.
• Lead and develop a team of Senior Operations Leaders to ensure alignment with company goals and market growth strategies.
• Ensure flawless execution of restaurant operations by visiting locations, coaching leadership teams, and using performance data to drive improvement.
• Monitor financial performance through P&L management and use of reporting tools to ensure profitability and cost control.
• Oversee hiring, training, and development of leadership talent to foster high-performing teams and support succession planning.
• Lead new restaurant openings by playing an active role in recruitment, training, and operational setup.

Conocimientos

Multi-unit leadership

Team development

P&L management

Strategic planning

Communication skills

Travel readiness

Educación

Bachelor's degree or equivalent

Descripción del empleo

Wonder is seeking a Market Director to lead operational excellence across a multi-site restaurant region. You will guide restaurant leadership, drive guest satisfaction, and oversee daily operations, planning, and profitability.

You will manage a Senior Operations Leaders team, develop talent, and ensure strong P&L performance while standardizing processes across locations. This role requires travel and cross-functional collaboration to execute strategic initiatives.