Regional Patient Care & Sales Advocate

Alpaca Audiology; Delaware (OH); On-site; USD 38,000 - 50,000; Full time

Job summary

A healthcare provider in Delaware, OH, seeks a Regional Customer Service/Sales Advocate to enhance client interactions through effective communication. This role involves making and receiving over 100 calls daily to generate appointments, alongside gathering information and managing tasks across different systems. The ideal candidate should have customer service experience, a high school diploma, and proficiency in technology. This full-time position requires multitasking in a supportive environment with ambitious growth objectives.

Qualifications

• HS Diploma or higher required.
• Experience in call center or customer service/sales is essential.
• Proficiency with technology/software applications including CRM systems.

Responsibilities

• Gather information, schedule appointments, and log call outcomes.
• Navigate multiple applications quickly in a fast-paced environment.
• Source new opportunities through various communication channels.

Skills

Call center experience

Customer service skills

Verbal communication

Written communication

Proficiency in Excel

Strong phone presence

Education

High School Diploma or higher

Tools

CRM software

Microsoft Excel

Job description

A healthcare provider in Delaware, OH, seeks a Regional Customer Service/Sales Advocate to enhance client interactions through effective communication. This role involves making and receiving over 100 calls daily to generate appointments, alongside gathering information and managing tasks across different systems. The ideal candidate should have customer service experience, a high school diploma, and proficiency in technology. This full-time position requires multitasking in a supportive environment with ambitious growth objectives.