Regional Parts & Service Leader, Compact Equipment

Yanmar Compact Equipment North America, Inc.; Nevada; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Paid time off

Life Insurance

Job summary

Yanmar Compact Equipment North America seeks a Regional Parts & Service Manager for the South Central region. You will lead aftermarket growth, develop dealer capabilities, and improve customer uptime across North America by embedding One Yanmar service standards.

This field-based leadership role partners with dealer principals and internal teams to drive revenue growth, improve performance, and ensure exceptional customer experiences. Travel within the territory is required.

Qualifications

• Bachelor's degree in Business or related field preferred.
• Minimum 5 years in parts management, service operations, aftermarket support, or dealer development.
• Experience supporting dealer networks in an OEM environment.
• Proven success managing parts programs, warranty administration, and service operations across multi-location networks.
• Able to travel extensively across assigned territory.

Responsibilities

• Own and drive territory aftermarket parts and service revenue growth.
• Develop and execute dealer-specific business plans to increase parts sales.
• Support customer retention initiatives and dealer profitability strategies.
• Drive utilization and penetration of dealer support programs.
• Identify performance gaps and implement improvement plans to achieve objectives.
• Ensure rapid resolution of quality, warranty, and technical support issues.
• Partner with dealers to improve customer experiences and uptime.
• Promote participation in Yanmar training programs.
• Drive adoption of dealer support systems and tools.

Skills

Dealer development

Parts management

Service operations

Warranty administration

Travel flexibility

Education

Bachelor's degree

Tools

DMS

ERP

CRM

Reporting tools

Job description

Yanmar Compact Equipment North America seeks a Regional Parts & Service Manager for the South Central region. You will lead aftermarket growth, develop dealer capabilities, and improve customer uptime across North America by embedding One Yanmar service standards.

This field-based leadership role partners with dealer principals and internal teams to drive revenue growth, improve performance, and ensure exceptional customer experiences. Travel within the territory is required.