Regional Aftermarket Growth Leader - Parts & Service

Yanmar Compact Equipment North America, Inc.; Yuma (AZ); À distance; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(K) plan with company match

Résumé du poste

Yanmar Compact Equipment North America is seeking a Regional Parts & Service Manager for the South Central region to lead aftermarket growth, strengthen dealer capabilities, and improve customer uptime. This field-based role partners with dealer principals and service managers, embedding Yanmar service standards and execution discipline to drive profitable outcomes across North America.

Responsibilities include developing dealer business plans, driving parts revenue, overseeing warranty

Qualifications

• Bachelor's degree in Business or related field preferred.
• 5+ years in parts management, service operations, aftermarket support, or dealer development within construction or agricultural equipment.
• Experience supporting dealer networks in an OEM environment.
• Proven success managing parts programs, warranty administration, and service operations across multi-location or national dealer networks.
• Demonstrated ability to drive performance improvement and revenue growth through dealer partnerships.
• Live in and be able to travel extensively throughout an assigned territory.

Responsabilités

• Own and drive territory aftermarket parts and service revenue growth.
• Develop and execute dealer-specific business plans to increase parts sales.
• Support customer retention initiatives and dealer profitability strategies.
• Drive utilization and penetration of aftermarket support programs.
• Identify performance gaps and implement improvement plans to achieve business objectives.
• Ensure rapid resolution of quality, warranty, and technical support issues.
• Partner with dealers to improve customer experiences and equipment uptime.
• Act as a liaison between dealers and internal support teams.
• Implement training and development plans to strengthen dealer performance.

Connaissances

Dealer development

Customer success

Leadership

Communication

Financial acumen

Travel readiness

Formation

Bachelor's degree in Business or related field

Outils

DMS/ERP/CRM systems

Description du poste

Yanmar Compact Equipment North America is seeking a Regional Parts & Service Manager for the South Central region to lead aftermarket growth, strengthen dealer capabilities, and improve customer uptime. This field-based role partners with dealer principals and service managers, embedding Yanmar service standards and execution discipline to drive profitable outcomes across North America.

Responsibilities include developing dealer business plans, driving parts revenue, overseeing warranty