Regional Operations Leader — Training & Growth

Krispy Krunchy Foods; Chicago (IL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Wellness Program

Unlimited Paid Time Off

Ongoing Team Member Development

Job summary

Krispy Krunchy Foods seeks a Regional Operations Leader to guide field operations across the Chicago region. You will lead the Operator Success Coach team, drive KPI achievement, and ensure training standards, food safety, and guest experiences meet brand expectations.

This role requires strong leadership, coaching, and change management skills, with up to 75% travel. Join a fast-growing brand focused on operational excellence and team development.

Qualifications

• Minimum 3 years of experience in operations management.
• Experience leading multi-unit or multi-state teams.
• Demonstrated leadership, facilitation, coaching, and change management abilities.

Responsibilities

• Lead and manage the Operator Success Coach team.
• Champion guest experience and operational excellence across the region.
• Coordinate promotions, new products, systems, and initiatives regionally.
• Partner with Store Opening teams for transitions and training standards.
• Provide coaching and leadership development for direct reports.

Skills

Leadership

Coaching

Training

Change management

Communication

Problem solving

Travel readiness

Driver's license

Education

High school diploma or GED

Bachelor’s degree preferred in Operations, Business, Hospitality, or a related field

Tools

Microsoft Office

Gmail

CRM platforms

Spreadsheets

Job description

Krispy Krunchy Foods seeks a Regional Operations Leader to guide field operations across the Chicago region. You will lead the Operator Success Coach team, drive KPI achievement, and ensure training standards, food safety, and guest experiences meet brand expectations.

This role requires strong leadership, coaching, and change management skills, with up to 75% travel. Join a fast-growing brand focused on operational excellence and team development.