Regional Network Solutions Engineer Pre Sales Training

Phoenix-Contact; San Francisco (CA); On-site; USD 110,000 - 176,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k matching

Bonus plan

Generous time off

16 weeks maternity leave

10 weeks paternity leave

Auto allowance

Life insurance

Short & long-term disability

Job summary

Phoenix Contact is seeking a Network Sales Engineer to serve as the SME on EtherWAN products, providing pre-sales and post-sales technical guidance across Northern California, Oregon, and Washington. The role combines technical leadership with customer engagement and requires strong collaboration with sales and business development teams.

The NSE will design solutions, conduct training, perform network assessments, and support revenue growth through high-quality tech support and market insight.

Qualifications

• Bachelor's degree in Computer Science or Engineering or equivalent experience.
• 3+ years of customer-facing experience.
• Understanding of IT vs OT networking environments.
• Knowledge of OSI model, Layer 2/3 switching, STP, TCP/IP, and routing protocols (RIP/OSPF). Knowledge of wireless/cellular tech is a plus.
• CCNA certification or equivalent.
• Technical networking certifications a plus.
• Strong organizational and project-management abilities; transparent communication.
• Excellent written and verbal communication; able to present to technical and non-technical audiences.

Responsibilities

• Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers.
• Project manage field engagements alongside business development and sales resources
• Consistent and collaborative field level engagements with prospects, partners, and customers
• Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization
• Conduct in-person and web-based training on Networking from beginner to advanced levels; assist in creating training material for EtherWAN Academy
• Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products.
• When necessary, conduct client environment simulation – recreate client networks to determine feasibility of EtherWAN products in customer environment.
• Assist internal and external stakeholders with cross-referencing third‑party products to EtherWAN products.
• Maintain knowledge of industry trends and customer needs and communicate information to appropriate internal stakeholders.
• Respond to customer phone calls and/or emails regarding issues related to EtherWAN products and applications
• Independently conduct client follow-ups, issues follow-ups, and if needed, customer meetings.
• Attend trade shows and industry events as needed.
• Collaborate with internal and external stakeholders in the generation and growth of both new and existing revenue within the assigned territory by providing zero-distance application, partner, and customer support
• Work closely with internal and external stakeholders in generating mindshare with new and existing customers, channels, and partners.
• Use the company CRM as the primary vehicle to log technical support cases, market and customer application information, prospects/partners/customer engagements; work across EtherWAN departments to ensure full transparency
• Research and author application, product, and general technical and industry papers assigned
• Perform other work‑related duties as assigned

Skills

Customer-facing experience

OSI model

Layer 2/3 switching

TCP/IP knowledge

RIP/OSPF routing

CCNA certification

Networking certifications

Travel up to 65%

Education

Bachelor's degree in Computer Science or Engineering

Tools

CRM

MS Visio

MS Office

Job description

Phoenix Contact is seeking a Network Sales Engineer to serve as the SME on EtherWAN products, providing pre-sales and post-sales technical guidance across Northern California, Oregon, and Washington. The role combines technical leadership with customer engagement and requires strong collaboration with sales and business development teams.

The NSE will design solutions, conduct training, perform network assessments, and support revenue growth through high-quality tech support and market insight.