Regional Named Account Manager — UC/CC Solutions

Mitel (Delaware) Inc; Baltimore (MD); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Matching 401(k) plan

Paid time off

Health, Dental, Vision Insurance

Job summary

Mitel is seeking a dynamic Named Account Manager to own relationships with existing hospitality clients and to prospect for new logos within defined regions. The NAM will drive sales of Mitel's unified communications and contact center solutions through channel partners, using a consultative approach and value-based pricing.

The role covers West regions (WA, CA, TX, IL, UT) and Mid-South regions (SC, NC, VA, MD), requiring a proven ability to close complex deals and manage a $3M+ quota.

Qualifications

• Bachelor's degree preferred or relevant experience.
• 5+ years of experience in consultative technology sales.
• Proven track record of meeting or exceeding sales targets.
• Experience selling into SLED, Healthcare, Retail and Manufacturing verticals.
• Knowledge of Cloud computing, VMware and Data Centers.
• Familiarity with RingCentral, 8x8, Cisco, Avaya, Zoom, Dialpad and others.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generating business opportunities and managing the sales process through to closure of the sale.
• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by delivering value and addressing issues promptly.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and objectives.

Skills

Consultative sales

Account management

Relationship building

Negotiation

Forecasting

Cross-functional collaboration

Presentation skills

Prospecting

Strategic planning

Communication

Education

Bachelor's degree preferred

Tools

CRM software

Sales tools

Forecasting tools

Job description

Mitel is seeking a dynamic Named Account Manager to own relationships with existing hospitality clients and to prospect for new logos within defined regions. The NAM will drive sales of Mitel's unified communications and contact center solutions through channel partners, using a consultative approach and value-based pricing.

The role covers West regions (WA, CA, TX, IL, UT) and Mid-South regions (SC, NC, VA, MD), requiring a proven ability to close complex deals and manage a $3M+ quota.