Strategic Named Account Manager – Growth & Partnerships

Mitel Networks; North Carolina; Hybrid; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and Disability Insurance

Matching 401(k) plan

Paid time off

Employee Assistance Program

Reward and Recognition Programs

and more!

Benefits may vary based on full-time/‑

Job summary

Mitel is seeking dynamic Named Account Managers for West and Mid South Eastern regions to manage existing accounts and identify new logos. You will drive consultative technology sales in Unified Communications and Contact Center solutions, leveraging channel partners and cross-functional teams to meet aggressive quotas.

The role emphasizes relationship development, deal structuring, and strategic account planning with a focus on customer value and revenue growth.

Qualifications

• Bachelor's degree preferred; or relevant experience in lieu of degree.
• 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
• Experience selling into SLED, Healthcare, Retail and Manufacturing verticals.
• Knowledge of Cloud computing, VMware and Data Centers is a required asset.
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.
• Creative with business planning and implementing sales initiatives.
• Possesses strong Account planning skills.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in CRM software and other sales tools for pipeline management and reporting.
• Ability to work independently and as part of a collaborative team environment.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generating business opportunities and managing the sales process through to closure of the sale.
• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Skills

Consultative sales

Relationship building

Negotiation

Communication skills

Education

Bachelor's degree preferred

Tools

CRM software

Job description

Mitel is seeking dynamic Named Account Managers for West and Mid South Eastern regions to manage existing accounts and identify new logos. You will drive consultative technology sales in Unified Communications and Contact Center solutions, leveraging channel partners and cross-functional teams to meet aggressive quotas.

The role emphasizes relationship development, deal structuring, and strategic account planning with a focus on customer value and revenue growth.