Regional Multi-Unit Restaurant Leader & Coach

Hospitality Restaurant Group; Town of Lysander (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group is seeking an Area Coach to oversee 4–10 Taco Bell locations in the New York area. You will recruit, coach and develop RGMs, monitor restaurant performance and lead program rollouts to ensure operational success.

You will travel daily among designated stores, drive customer satisfaction, and manage financial results while maintaining strong team engagement and positive customer relations. This role demands proactive leadership and a track record of delivering results.

Qualifications

• 5 years of successful, operational multi-unit management experience.
• Proven track record of coaching and developing managerial employees.
• Proven ability to achieve high customer satisfaction and strong financial performance.
• Strong communication, interpersonal and conflict-resolution skills.
• Must travel daily between stores and have reliable transportation.

Responsibilities

• Lead 4–10 Taco Bell restaurants to meet/exceed annual operating plans.
• Hire, coach and develop RGMs, AMs and Shift Managers.
• Coach RGMs on the 4 Rights with regular 1:1 feedback sessions.
• Act proactively, drive action beyond minimum requirements.
• Analyze VOC and CORE to gauge customer perceptions across locations.
• Lead product/program rollouts to ensure restaurant success.
• Resolve customer issues quickly while maintaining positive relations.
• Demonstrate a positive, energetic leadership style with staff and customers.
• Monitor area financial performance and identify trends.

Skills

Multi-unit management

Coaching & development

Customer satisfaction

Financial analysis

Leadership

Job description

Hospitality Restaurant Group is seeking an Area Coach to oversee 4–10 Taco Bell locations in the New York area. You will recruit, coach and develop RGMs, monitor restaurant performance and lead program rollouts to ensure operational success.

You will travel daily among designated stores, drive customer satisfaction, and manage financial results while maintaining strong team engagement and positive customer relations. This role demands proactive leadership and a track record of delivering results.