Ambitious Multi-Unit Restaurant Leader - Area Coach

Hospitality Restaurant Group; City of Rome (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group is seeking an Area Coach to lead 4–10 Taco Bell restaurants, ensuring each unit meets operating plans and drives growth. You will recruit, coach, and develop RGMs and shift leaders, while maintaining high customer satisfaction and financial performance.

You will travel between stores daily, analyze performance, and implement product and program rollouts. A track record of senior-level multi-unit management and decisive leadership is essential for success.

Qualifications

• 5 years of multi-unit operations management experience.
• Proven coaching and development of managerial staff.
• Demonstrated ability to achieve customer satisfaction, financial performance and employee satisfaction.
• Strong interpersonal and conflict-resolution skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.

Responsibilities

• Lead and hire RGMs, Assistant GMs and Shift Managers.
• Coach RGMs on the 4 Rights and provide regular feedback in 1:1 sessions.
• Take initiative, drive high activity, and maintain momentum.
• Monitor customer perception via visits, VOC and CORE analyses.
• Lead product and program rollouts with RGMs for success.
• Resolve customer issues quickly while preserving positive relations.
• Demonstrate enthusiasm with staff and customers.
• Analyze area financial performance and identify trends.

Skills

Leadership

Communication

Conflict Resolution

Team Building

Analytical Thinking

Customer Satisfaction

Financial Acumen

PC Literacy

Travel Availability

Job description

Hospitality Restaurant Group is seeking an Area Coach to lead 4–10 Taco Bell restaurants, ensuring each unit meets operating plans and drives growth. You will recruit, coach, and develop RGMs and shift leaders, while maintaining high customer satisfaction and financial performance.

You will travel between stores daily, analyze performance, and implement product and program rollouts. A track record of senior-level multi-unit management and decisive leadership is essential for success.