Area Coach: Multi-Unit Restaurant Leader

Hospitality Restaurant Group; Town of Brunswick (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group seeks an Area Coach to lead and supervise 4–10 Taco Bell restaurants across the region. You will recruit and mentor RGMs, provide ongoing coaching, and drive improvements in guest satisfaction and financial performance.

In this role you will travel between designated stores daily, analyze performance data, and execute rollouts of new programs while maintaining strong team morale and customer relations.

Qualifications

• 5 years of successful multi-unit management experience.
• Proven track record of coaching and developing managerial staff.
• Strong customer satisfaction, financial performance and employee satisfaction outcomes.
• Excellent communication and interpersonal skills; conflict resolution abilities.
• Basic business math, accounting skills and analytical decision making.

Responsibilities

• Lead RGMs and supervise approximately 4–10 Taco Bell restaurants.
• Find, hire and develop RGMs, Assistant General Managers and Shift Managers.
• Coach RGMs on the How We Work Together Principles; provide regular feedback.
• Take action without prompting and maintain a high activity level.
• Analyze VOC and CORE to understand customer perceptions across stores.
• Lead product and program rollouts with RGMs to ensure success.
• Resolve customer complaints quickly while maintaining positive relations.
• Demonstrate a positive, enthusiastic attitude with staff and customers.
• Analyze the area’s financial performance and identify trends.

Skills

Multi-unit management

Communication skills

Team building

Business math & accounting

Analytical decision making

PC literacy

Driver's license

Store-to-store travel

Job description

Hospitality Restaurant Group seeks an Area Coach to lead and supervise 4–10 Taco Bell restaurants across the region. You will recruit and mentor RGMs, provide ongoing coaching, and drive improvements in guest satisfaction and financial performance.

In this role you will travel between designated stores daily, analyze performance data, and execute rollouts of new programs while maintaining strong team morale and customer relations.