Multi-Unit Restaurant Area Coach & Leader

Hospitality Restaurant Group; Town of Camillus (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group in New York area seeks an Area Coach to lead and supervise approximately 4–10 Taco Bell locations. You will hire and develop RGMs, coach managers on the four rights, and drive results across customer satisfaction and finances.

The role requires strong communication, team-building skills, and the ability to travel daily between stores and manage performance. A valid driver’s license and reliable transportation are essential.

Qualifications

• 5 years of successful, operational multi-unit management experience.
• Proven ability to select, coach and develop managerial employees.
• Proven ability to achieve high customer satisfaction, financial performance and employee satisfaction.
• Good communication and interpersonal skills; conflict resolution.
• Exceptional team-building capability.
• Basic business math and accounting skills; strong analytical decision making.
• Must have reliable transportation and valid driver’s license.
• Must be able to travel between designated stores daily.

Responsibilities

• Provide leadership and supervision of approximately 4–10 Taco Bell restaurants.
• Hire, develop and coach RGMs, Assistant General Managers and Shift Managers.
• Coach RGMs on the '4 Rights' and provide regular feedback in 1:1 sessions.
• Take action beyond requirements and maintain high activity levels.
• Analyze customer feedback and store performance (VOC and CORE).
• Lead product and program rollouts to ensure success in stores.
• Resolve customer complaints quickly while maintaining positive relations.

Skills

Multi-unit management

Staff coaching

Customer satisfaction

Financial performance

Communication skills

Travel between stores

Driver's license

Team building

Tools

Basic PC literacy

Job description

Hospitality Restaurant Group in New York area seeks an Area Coach to lead and supervise approximately 4–10 Taco Bell locations. You will hire and develop RGMs, coach managers on the four rights, and drive results across customer satisfaction and finances.

The role requires strong communication, team-building skills, and the ability to travel daily between stores and manage performance. A valid driver’s license and reliable transportation are essential.