Regional Manager - Swim School Ops & Growth

Big Blue Swim School; Lakewood (CA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Quarterly bonus opportunities

401(k) with company matching

Training and professional development

Free Big Blue swim lessons for family

Job summary

Big Blue Swim School is seeking a Regional Manager for the Greater Los Angeles Area, based in Lakewood, CA. This role leads 5-6 locations, with accountability for operations, finances, and guest experience, ensuring safety and the fun Big Blue brand.

You will mentor a management team, drive KPI performance, and uphold the company culture with a strong emphasis on safety, training, and service quality across all schools.

Qualifications

• Significant previous management experience, including leading large teams.
• Proven track record of optimizing financial performance and driving growth in a customer-facing organization.
• Ability to analyze financial reports, KPIs, and other performance data to guide decision making.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Strong critical thinking skills and a proactive approach to problem-solving.
• Certified Pool Operator (CPO) Certification (to be obtained upon hire).
• Ability to lift 30 lbs. and be on your feet for extended periods of time.
• Regular travel within the region required.

Responsibilities

• Lead, coach, and develop a Management Team, to deliver growth and consistently high service standards
• Provide ongoing leadership development and succession planning for school management teams
• Champion Big Blue culture and company values, with safety as the top priority
• Promote continuous training and skill-building for all school staff
• Complete required curriculum training in Big Blue teaching methods to effectively evaluate lesson quality and coach school leaders.
• Oversee daily operations across all schools in the region, including pool operations, customer experience, facility standards, and overall operational execution.
• Manage multi-site financial performance by monitoring P&L, facility budgets, variable payroll, management travel, and other expenses against budget.
• Review and approve orders and expenses in alignment with established budgets and company guidelines.
• Apply thorough knowledge of the Big Blue curriculum to evaluate lesson quality and coach leaders toward consistency across every location
• Ensure a positive, fun, and welcoming learning environment for every student and family
• Resolve customer concerns and facility issues promptly and professionally
• Conduct school visits at least three times per week across the region, documenting observations and follow-ups.

Skills

Leadership

Financial analysis

Communication

Multitasking

Strategic thinking

Problem solving

Education

CPO Certification (to be obtained upon hire)

Job description

Big Blue Swim School is seeking a Regional Manager for the Greater Los Angeles Area, based in Lakewood, CA. This role leads 5-6 locations, with accountability for operations, finances, and guest experience, ensuring safety and the fun Big Blue brand.

You will mentor a management team, drive KPI performance, and uphold the company culture with a strong emphasis on safety, training, and service quality across all schools.