Regional Manager

Rise Arboretum, Inc.; Nebraska; On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO and sick time

Bonus opportunities

401(k) with match

Training and professional development

Free Big Blue swim lessons for family

Job summary

Big Blue Swim School seeks a Regional Manager to lead a cluster of 5-6 locations, driving ops, guest experience, and financial performance across the region.

You will coach leadership, oversee budgets, monitor KPIs, and ensure safe, fun swim environments while upholding brand standards.

Qualifications

• Significant management experience leading large teams.
• Proven track record of optimizing financial performance and growth.
• Ability to analyze financial reports, KPIs, and performance data.
• Strong written and verbal communication skills.
• Willingness to travel regularly within the region.

Responsibilities

• Lead, coach, and develop a regional Management Team to drive growth and service standards.
• Provide leadership development and succession planning for school management.
• Champion company culture and safety priorities across all locations.
• Promote training and skill-building for staff at every school.
• Oversee multi-site operations, budgets, and KPI performance.
• Conduct visits and audits; document feedback and follow-up actions.
• Ensure high-quality lessons and welcoming guest experiences.

Skills

Executive leadership

Financial analysis

KPIs & reporting

Customer service

Communication (written/verbal)

Multi-tasking

Critical thinking

Problem solving

Regional travel

Education

Certified Pool Operator (CPO) Certification

Job description

Greater Los Angeles Area

The Regional Manager leads a region of 5-6 Big Blue Swim School locations and is accountable for their operational, financial, and guest-experience performance. This leader brings deep knowledge of pool and facility operations, front-desk service, lesson quality, and staff development, and ensures every school runs safely, professionally, and with the fun that defines the Big Blue brand.

Salary Range: $95,000 - $110,000 annually

The listed salary range represents the anticipated compensation for this role. Final offers will depend on a candidate’s experience and how closely their background aligns with the position requirements. Most new hires typically begin near the lower end of the range.

Responsibilities

• Lead, coach, and develop a Management Team, to deliver growth and consistently high service standards
• Provide ongoing leadership development and succession planning for school management teams
• Champion Big Blue culture and company values, with safety as the top priority
• Promote continuous training and skill-building for all school staff
• Complete required curriculum training in Big Blue teaching methods to effectively evaluate lesson quality and coach school leaders.

Operations and Financial Performance

• Oversee daily operations across all schools in the region, including pool operations, customer experience, facility standards, and overall operational execution.
• Manage multi-site financial performance by monitoring P&L, facility budgets, variable payroll, management travel, and other expenses against budget. Coach Management Teams to understand financial and operational KPIs, identify trends, and develop action plans to meet performance goals and drive revenue growth.
• Review and approve orders and expenses in alignment with established budgets and company guidelines.

Lesson Quality and Guest Experience

• Apply thorough knowledge of the Big Blue curriculum to evaluate lesson quality and coach leaders toward consistency across every location
• Ensure a positive, fun, and welcoming learning environment for every student and family
• Resolve customer concerns and facility issues promptly and professionally

Site Visits and Audits

• Conduct school visits at least three times per week (Tuesday through Thursday) across the assigned region, ensuring regular coverage of all locations. Adjust visit cadence based on school performance, leadership needs, and operational concerns
• Document observations, communicate feedback, and follow up on agreed-upon action items
• Audit each location for operations, curriculum, and cleanliness once per quarter

Benefits

• Medical, dental, vision and other health related benefits
• Comprehensive time off with three weeks of PTO and additional sick time
• Quarterly performance-based bonus opportunities
• 401(k) with company matching
• Training and professional development opportunities
• Free Big Blue swim lessons for family

Requirements

• Significant previous management experience, including leading large teams
• Proven track record of optimizing financial performance and driving growth in a customer-facing organization
• Ability to analyze financial reports, KPIs, and other performance data to guide decision making
• Ability to provide high-level service and create a strong sense of community for the customer base
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Strong critical thinking skills and a proactive approach to problem-solving
• Certified Pool Operator (CPO) Certification (to be obtained upon hire)
• Ability to lift 30 lbs. and be on your feet for extended periods of time
• Regular travel within the region required

We welcome people with different abilities, backgrounds, identities, and mindsets to join us. Big Blue Swim School is an equal opportunity employer for all employees and applicants without regard to race, color, religion, national origin, sex, gender identity, age, physical or mental ability, sexual orientation, marital status, veteran status, and genetic information. If you require reasonable accommodation during the application or hiring process due to a disability, please contact us at [e-mail].