Assistant Manager

Rise Arboretum, Inc.; Washington (District of Columbia); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

401(k) with company match

Training and professional development

Bonus opportunities

Free Big Blue swim lessons for family

Job summary

Big Blue Swim School in Torrance, CA is seeking an Assistant Manager to support daily operations and lead Swim Associates to success. This role ensures classes run smoothly and upholds Big Blue processes, reporting to the General Manager.

The position offers growth opportunities, a comprehensive benefits package, and a path for long-term career development within the company.

Qualifications

• Minimum high school diploma or GED.
• Prior management or supervisory experience preferred.
• Lifeguard, CPR, and CPO certifications preferred.
• Ability to lift 50 lbs and work in a pool environment.
• Strong communication with students and customers.

Responsibilities

• Conduct daily monitoring and review of student progress and progression.
• Communicate with parents/customers to provide status updates and high-quality service.
• Coach and instruct teachers in delivering safe and effective swim lessons.
• Ensure teachers adhere to Big Blue Swim School principles and curriculum.
• Enforce all safety procedures and required certifications.
• Maintain building operations including cleanliness, water quality, and pump room operations.
• Assist the General Manager with daily operations and team support.
• Other duties as assigned.

Skills

People leadership

Customer service

Communication

Multitasking

Education

High School Diploma/GED

Job description

Torrance, CA

Big Blue Swim School (BBSS) is a fast-growing, mission-driven company that aims to show kids they can do anything by unlocking their full potential in the water. Through team activities, continuous training, opportunities for growth, and fun perks, we create an environment that is inclusive, supportive, and impactful for our community. We are committed to developing our team and proudly promote from within, creating opportunities for long-term career growth.

The Assistant Manager plays a key role in supporting the daily operations of Big Blue and leading our Swim Associates to success. This role helps ensure classes run smoothly while upholding the Big Blue processes and procedures. The Assistant Manager reports directly to the General Manager and helps deliver an exception experience for our students, families, and team members.

Salary Range:

$50,000-$55,000

The listed salary range represents the anticipated compensation for this role. Final offers will depend on a candidate’s experience and how closely their background aligns with the position requirements. Most new hires typically begin near the lower end of the range.

Responsibilities

• Conduct daily monitoring and review of student progress, check box completion, and move ups to ensure appropriate progression
• Communicate with parents/customers on a regular basis to provide appropriate status updates and a high level of customer service
• Coach and instruct teachers in providing safe and effective swim lessons
• Ensure teachers are adhering to Big Blue Swim School principles and curriculum
• Enforce all safety procedures and required certifications
• Ensure efficient building operations including cleanliness, water quality, and pump room operations
• Assist the General Manager with daily operations and team support as needed
• Other duties as assigned

Benefits

• Medical, dental, vision and other health related benefits
• Comprehensive time off with three weeks of PTO and additional sick time
• Quarterly performance-based bonus opportunities
• 401(k) with company matching
• Training and professional development opportunities
• Free Big Blue swim lessons for family

Required Qualifications

• Previous management or supervisory experience highly preferred
• High School Diploma/GED required
• Lifeguard, CPR, CPO certifications preferred
• Ability to multi task in a fast-paced environment
• Ability to proactively identify opportunities and recommend solutions
• Must possess the ability to communicate and respond to student and customer interactions
• Ability to work in the pool as needed
• Ability to lift 50 lbs.
• Ability to regularly move throughout the facility to continuously interact with customers and staff

Big Blue Swim School follows an equal opportunity employment policy to all employees and applicants for employment without regard to race, color, religion, national origin, sex, gender identity, age, physical or mental ability, sexual orientation, marital status, veteran status, and genetic information.