Regional Manager

Big Blue Swim School; Chicago (IL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO with sick time

Bonus opportunities

401(k) with company matching

Training & development

Free swim lessons for family

Job summary

Big Blue Swim School is hiring for a Regional Manager in the Chicago area. You will lead a region of 5-6 swim school locations, overseeing operations, guest experience, and financial performance to ensure safety, consistency, and the signature Big Blue fun. The role requires leading a management team, coaching leaders, and driving growth.

Salary ranges from $90,000 to $100,000 annually with offers based on experience. Benefits include health coverage, PTO, and 401(k).

Qualifications

• Significant previous management experience.
• Proven track record of optimizing financial performance and growth.
• Strong written and verbal communication skills.

Responsibilities

• Lead a management team across 5-6 locations to ensure growth and high service standards.
• Oversee multi-site operations, budgets, KPIs, and guest experience.
• Apply Big Blue curriculum knowledge to evaluate lesson quality and coach leaders.

Skills

Management experience

Financial analysis

Communication skills

Multitasking

Critical thinking

CPO certification

Physical ability

Regional travel

Job description

we're hiring

Our Mission

We show kids they can do anything by unlocking their full potential in the water.

our values

• Show passion for the mission
• Go the extra mile
• Reach beyond your grasp
• Embrace our differences

Hear from Big Blue team members

Full-Time Positions We encourage full-time swim instructors, who love working with kids and want to grow with us.

Competitive Pay Industry-leading, full-time pay packages, including health benefits, paid-time off, and more.

Love What You Do Work with an awesome team in a fun environment, while making a difference in the lives of children.

Position: Regional Manager Location: Chicago, IL Job Id:1282 # of Openings:1 Regional Manager Greater Chicago Area

The Regional Manager leads a region of 5-6 Big Blue Swim School locations and is accountable for their operational, financial, and guest-experience performance. This leader brings deep knowledge of pool and facility operations, front-desk service, lesson quality, and staff development, and ensures every school runs safely, professionally, and with the fun that defines the Big Blue brand.

Salary Range:$90,000 - $100,000 annually The listed salary range represents the anticipated compensation for this role. Final offers will depend on a candidate’s experience and how closely their background aligns with the position requirements. Most new hires typically begin near the lower end of the range.

Responsibilities:

Leadership and Team Development

• Lead, coach, and develop a Management Team, to deliver growth and consistently high service standards
• Provide ongoing leadership development and succession planning for school management teams
• Champion Big Blue culture and company values, with safety as the top priority
• Promote continuous training and skill-building for all school staff
• Complete required curriculum trainingin Big Blue teaching methods to effectively evaluate lesson quality and coach school leaders.

Operations and Financial Performance

• Oversee daily operations across all schools in the region, including pool operations, customer experience, facility standards, and overall operational execution.
• Manage multi-site financial performance by monitoring P&L, facility budgets, variable payroll, management travel, and other expenses against budget. Coach Management Teams to understand financial and operational KPIs, identify trends, and develop action plans to meet performance goals and drive revenue growth.
• Review and approve orders and expenses in alignment with established budgets and company guidelines.

Lesson Quality and Guest Experience

• Apply thorough knowledge of the Big Blue curriculum to evaluate lesson quality and coach leaders toward consistency across every location
• Ensure a positive, fun, and welcoming learning environment for every student and family
• Resolve customer concerns and facility issues promptly and professionally

Site Visits and Audits

• Conduct school visits at least three times per week (Tuesday through Thursday) across the assigned region, ensuring regular coverage of all locations. Adjust visit cadence based on school performance, leadership needs, and operational concerns
• Document observations, communicate feedback, and follow up on agreed-upon action items
• Audit each location for operations, curriculum, and cleanliness once per quarter

Benefits:

• Medical, dental, vision and other health related benefits
• Comprehensive time off with three weeks of PTO and additional sick time
• Quarterly performance-based bonus opportunities
• 401(k) with company matching
• Training and professional development opportunities
• Free Big Blue swim lessons for family

Requirements:

• Significant previous management experience, including leading large teams
• Proven track record of optimizing financial performance and driving growth in a customer-facing organization
• Ability to analyze financial reports, KPIs, and other performance data to guide decision making
• Ability to provide high-level service and create a strong sense of community for the customer base
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Strong critical thinking skills and a proactive approach to problem-solving
• Certified Pool Operator (CPO) Certification (to be obtained upon hire)
• Ability to lift 30 lbs. and be on your feet for extended periods of time
• Regular travel within the region required

We welcome people with different abilities, backgrounds, identities, and mindsets to join us. Big Blue Swim School is an equal opportunity employer for all employees and applicants without regard to race, color, religion, national origin, sex, gender identity, age, physical or mental ability, sexual orientation, marital status, veteran status, and genetic information. If you require reasonable accommodation during the application or hiring process due to a disability, please contact us at [e-mail].