Regional Learning & Performance Leader

Amazon; Nashville (TN); On-site; USD 58,000 - 93,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Learning Regional Manager to shape the learning experiences and performance of fulfillment center associates across multiple sites. You will lead training initiatives, analyze performance metrics, and implement strategic L&D solutions while partnering with senior leadership.

The role requires travel between sites, coaching managers, auditing onboarding, and ensuring ambassador programs run smoothly. A strong background in adult learning and FC operations is essential.

Qualifications

• Bachelor's degree or equivalent.
• Experience in Adult Learning Theory with virtual training and remote teams; delivery of Soft Skills, Technology Skills and/or Technical training.
• Experience in stakeholder management with multiple levels in the organization.
• Experience in FCs field Ops settings.

Responsibilities

• Drive site performance through analysis of metrics and provide actionable insights to leadership.
• Lead and optimize onboarding, trainer program management and training delivery.
• Develop and implement learning strategies to improve efficiency and associate development.
• Partner with senior leadership to drive performance improvements via data-driven decisions.
• Monitor and enhance training effectiveness across processes and roles.
• Provide coaching and mentorship to site leadership on L&D best practices.
• Develop reporting mechanisms to measure training effectiveness for assurance and process improvement.
• Maintain relationships with stakeholders to translate needs into learning solutions.

Skills

Adult Learning

Virtual training

Stakeholder management

FC Ops experience

People development

Education

Bachelor's degree

Job description

Amazon is seeking a Learning Regional Manager to shape the learning experiences and performance of fulfillment center associates across multiple sites. You will lead training initiatives, analyze performance metrics, and implement strategic L&D solutions while partnering with senior leadership.

The role requires travel between sites, coaching managers, auditing onboarding, and ensuring ambassador programs run smoothly. A strong background in adult learning and FC operations is essential.