Regional Learning & Development Manager

Amazon; Town of Pembroke (NY); On-site; USD 64,800 - 103,100; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Prime Now LLC - E78 is seeking a Learning Regional Manager to shape the learning experience and performance of fulfillment center associates. You will lead training initiatives, analyze performance metrics, and implement L&D solutions across multiple sites.

This role requires partnering with senior leadership, driving onboarding improvements, coaching site leaders, and delivering data-driven insights to raise operational excellence. Occasional travel to sites will be needed.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in adult learning theory and virtual training.
• Proven ability to manage stakeholders across levels.
• Experience owning program strategy and end-to-end delivery.
• Experience in data-driven decision making.
• Experience in FCs (fulfillment centers) operations.

Responsibilities

• Drive site performance through analysis of metrics and provide actionable insights to leadership.
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery.
• Develop and implement learning strategies to improve operational efficiency and associate development.
• Partner with senior leadership to drive performance improvements through data-driven decisions.
• Monitor and enhance training effectiveness across multiple processes and roles.
• Provide coaching and mentorship to site leadership on learning and development best practices.
• Develop reporting mechanisms to measure training effectiveness for assurance and process improvement.
• Maintain relationships with stakeholders to translate pain points into learning solutions.

Skills

Adult Learning Theory

Virtual training facilitation

Soft Skills training

Technology Skills

Stakeholder management

Data-driven decision making

FCs Field Ops experience

Education

Bachelor's degree or equivalent

Job description

Prime Now LLC - E78 is seeking a Learning Regional Manager to shape the learning experience and performance of fulfillment center associates. You will lead training initiatives, analyze performance metrics, and implement L&D solutions across multiple sites.

This role requires partnering with senior leadership, driving onboarding improvements, coaching site leaders, and delivering data-driven insights to raise operational excellence. Occasional travel to sites will be needed.