Regional Learning Leader, Grocery Ops

Amazon; Reno (NV); On-site; USD 78,000 - 121,000; Full time

Job summary

Amazon is seeking a Learning Regional Manager to shape the learning experience and performance of fulfillment center associates across multiple sites. You will lead training initiatives, analyze performance metrics, and partner with senior leadership on data-driven learning solutions.

This role requires strong people management, collaboration with Grocery Fulfillment Centers and SSD-G sites, and frequent travel to oversee onboarding, coaching, and evaluating training effectiveness.

Qualifications

• Bachelor's degree in Math, Engineering, Science or Business.
• Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience in FCs field Ops settings

Responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery
• Develop and implement learning strategies to improve operational efficiency and associate development
• Partner with senior leadership to drive performance improvements through data-driven decisions
• Monitor and enhance training effectiveness across multiple processes and roles
• Provide coaching and mentorship to site leadership on learning and development best practices
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance
• Demonstrate excellent people management and learning facilitation skills
• Work cross functionally across both Grocery Fulfillment Centers and Sub Same Day-Grocery stations

Skills

Adult Learning Theory

Stakeholder management

Operations leadership

Education

Bachelor's degree or equivalent in Math, Engineering, Science or Business

Job description

Amazon is seeking a Learning Regional Manager to shape the learning experience and performance of fulfillment center associates across multiple sites. You will lead training initiatives, analyze performance metrics, and partner with senior leadership on data-driven learning solutions.

This role requires strong people management, collaboration with Grocery Fulfillment Centers and SSD-G sites, and frequent travel to oversee onboarding, coaching, and evaluating training effectiveness.