Regional Learning & Performance Leader

Amazon; Denver (CO); On-site; USD 78,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Learning Regional Manager for the Worldwide Grocery Learning team. You will shape the learning experience for fulfillment center associates and drive operational excellence through training initiatives and performance analytics.

You will coach site leaders, manage onboarding programs, develop scalable learning strategies, and partner with senior leadership to improve outcomes across Grocery Fulfillment Centers and Sub Same Day-Grocery stations. Will travel frequently.

Qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business.
• Experience with Adult Learning Theory, including virtual training facilitation and dealing with remote teams, and delivering Soft Skills, Technology Skills and/or Technical or other Systems training.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience in FCs field Ops settings.

Responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams.
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery.
• Develop and implement learning strategies to improve operational efficiency and associate development.
• Partner with senior leadership to drive performance improvements through data-driven decisions.
• Monitor and enhance training effectiveness across multiple processes and roles.
• Provide coaching and mentorship to site leadership on learning and development best practices.
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance.
• Demonstrate excellent people management and learning facilitation skills.
• Work cross functionally across both Grocery Fulfillment Centers and Sub Same Day-Grocery stations.

Skills

Adult Learning Theory

Remote training facilitation

Stakeholder management

Field Ops experience

Education

Bachelor's degree or equivalent in Math, Engineering, Science or Business

Job description

Amazon is seeking a Learning Regional Manager for the Worldwide Grocery Learning team. You will shape the learning experience for fulfillment center associates and drive operational excellence through training initiatives and performance analytics.

You will coach site leaders, manage onboarding programs, develop scalable learning strategies, and partner with senior leadership to improve outcomes across Grocery Fulfillment Centers and Sub Same Day-Grocery stations. Will travel frequently.