Regional Learning Manager — Fulfillment Center Training

The Consensus; Northern (KY); Hybrid; USD 85,000 - 130,000; Full time

Job summary

Stord, The Consumer Experience Company, is seeking a Regional Learning Manager to design, deploy, and continuously improve training across fulfillment centers in the region. You will bridge corporate learning strategy with floor realities to ensure associates, leads, and site leaders operate safely and efficiently.

This role requires hands-on delivery, cross-site collaboration, data-driven decisions, and travel 40–60% across the region.

Qualifications

• 4+ years in learning & development, training, or operations in fulfillment environments.
• Experience delivering programs across multiple sites or shifts.
• Strong partnership and communication across cross-functional teams.
• Travel regularly across the region (40–60%).
• Bilingual (Spanish/English) a plus depending on site footprint.

Responsibilities

• Own end-to-end training across all fulfillment sites in the region, including onboarding for exempt and non-exempt employees, cross-training, and leadership development.
• Partner with Site Leaders, Network Support Leaders, and Operations Leaders to diagnose performance gaps and design targeted learning and training programs.
• Conduct in-person and virtual training sessions, train-the-trainer certifications, and floor-level coaching and training.
• Monitor training completion, certification status, and skill proficiency across sites.
• Track key metrics: time-to-proficiency, training completion rates, safety incident correlation, turnover/retention impact.
• Report regional training health to L&D leadership and operations stakeholders on a regular cadence.
• Recruit, coach, and certify site-level trainers and training leads.
• Build bench strength by developing frontline leaders' coaching and training capabilities.
• Act as a change agent during new site launches, peak season ramp-ups, and process/ system rollouts.

Skills

Training design

Cross-site collaboration

Data-driven decisions

Facilitation & coaching

Travel flexibility

Delivery & onboarding

Tools

LMS platforms

WMS systems

Instructional design

Job description

Stord, The Consumer Experience Company, is seeking a Regional Learning Manager to design, deploy, and continuously improve training across fulfillment centers in the region. You will bridge corporate learning strategy with floor realities to ensure associates, leads, and site leaders operate safely and efficiently.

This role requires hands-on delivery, cross-site collaboration, data-driven decisions, and travel 40–60% across the region.