Regional Janitorial Operations Manager

Allied Universal; Indianapolis (IN); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Vacation accrual

Retirement plan

Job summary

Diversified Maintenance is seeking a Janitorial Area Manager to oversee cleaning operations across multiple customer locations in the Indianapolis area. This role leads and supports janitorial teams, manages staffing and scheduling, maintains quality standards, and builds strong relationships with customers to ensure exceptional service.

This is a hands-on operations leadership role for someone who enjoys managing teams, visiting customer sites, solving problems, and ensuring consistent service

Qualifications

• High school diploma or equivalent.
• Minimum of two years of management experience in a service-related industry, preferably janitorial.
• Business level oral and written communication; fluent in English.
• Ability to multitask and adapt to changing environments.
• Excellent customer service and teamwork skills.
• Preferred: bilingual (Spanish).

Responsibilities

• Oversee janitorial operations and employees across multiple customer locations.
• Recruit, hire, train, coach and develop janitorial team members.
• Visit assigned customer sites regularly to ensure service and quality standards.
• Build relationships with customers and quickly resolve service concerns.
• Manage employee schedules and staffing while maintaining labor budgets.
• Conduct quality-control inspections and ensure site visits are completed.
• Lead new-hire orientation, safety training and ongoing job training.
• Review employee performance and create development plans.
• Identify opportunities for additional services within assigned accounts.
• Maintain operational documentation including time sheets, training records, work orders and supply/equipment orders.

Skills

Leadership

Customer service

English fluency

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

Diversified Maintenance is seeking a Janitorial Area Manager to oversee cleaning operations across multiple customer locations in the Indianapolis area. This role leads and supports janitorial teams, manages staffing and scheduling, maintains quality standards, and builds strong relationships with customers to ensure exceptional service.

This is a hands-on operations leadership role for someone who enjoys managing teams, visiting customer sites, solving problems, and ensuring consistent service