Multi-Site Janitorial Area Manager

Allied Universal; New Castle (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Job summary

Diversified Maintenance is seeking an Area Manager to oversee janitorial operations across multiple customer locations in the Indianapolis area. This hands-on leadership role involves supervising teams, scheduling, maintaining quality standards, and building strong customer relationships to deliver consistent service.

Ideal candidates have 2+ years of management experience in a service-related field, strong English communication, and a passion for team leadership.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of management experience in a service-related industry, preferably janitorial.
• Business level oral and written communication skills; ability to speak, read, and write fluently in English.
• Ability to multitask and adapt to changing environments.
• Excellent customer service skills; active listening skills.
• Ability to lead and encourage teamwork; ability to negotiate and resolve conflict.

Responsibilities

• Oversee janitorial operations and employees across multiple customer locations.
• Recruit, hire, train, coach and develop janitorial team members.
• Visit assigned customer sites regularly to ensure service and quality standards are being met.
• Build relationships with customers and quickly resolve service concerns.
• Manage employee schedules and staffing while maintaining established labor budgets.
• Conduct quality-control inspections and ensure required site visits are completed.
• Lead new-hire orientation, safety training and ongoing job training.
• Review employee performance and create development or improvement plans as needed.
• Identify opportunities for additional services within assigned customer accounts.
• Maintain required operational documentation, including time sheets, training records, work orders and supply/equipment orders.

Skills

Team leadership

Customer service

Communication

Multitasking

English fluency

Education

High school diploma or equivalent

Job description

Diversified Maintenance is seeking an Area Manager to oversee janitorial operations across multiple customer locations in the Indianapolis area. This hands-on leadership role involves supervising teams, scheduling, maintaining quality standards, and building strong customer relationships to deliver consistent service.

Ideal candidates have 2+ years of management experience in a service-related field, strong English communication, and a passion for team leadership.