Multi-Site Janitorial Area Manager

Allied Universal; Muncie (IN); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Vacation accrual

Job summary

Diversified Maintenance is seeking a Janitorial Area Manager to oversee operations across multiple client locations in the Indianapolis area. You will lead janitorial teams, manage staffing and schedules, maintain quality standards, and build strong relationships with customers to ensure exceptional service.

This hands-on leadership role requires visiting client sites, solving problems, enforcing safety training, and identifying opportunities to expand services while staying within budget and

Qualifications

• High school diploma or equivalent.
• Minimum of two years of management experience in a service-related industry, preferably janitorial.
• Business level oral and written English.
• Ability to multitask and adapt to changing environments.
• Excellent customer service skills; active listening skills.
• Ability to lead and encourage teamwork; ability to negotiate and resolve conflict.

Responsibilities

• Oversee janitorial operations and employees across multiple customer locations
• Recruit, hire, train, coach and develop janitorial team members
• Visit assigned customer sites regularly to ensure service and quality standards are being met
• Build relationships with customers and quickly resolve service concerns
• Manage employee schedules and staffing while maintaining established labor budgets
• Conduct quality-control inspections and ensure required site visits are completed
• Lead new-hire orientation, safety training and ongoing job training
• Review employee performance and create development or improvement plans as needed
• Identify opportunities for additional services within assigned customer accounts
• Maintain required operational documentation, including time sheets, training records, work orders, incident reports and supply/equipment order

Skills

Management experience

English proficiency

Customer service

Multitasking

Team leadership

Conflict resolution

Education

High school diploma or equivalent

Job description

Diversified Maintenance is seeking a Janitorial Area Manager to oversee operations across multiple client locations in the Indianapolis area. You will lead janitorial teams, manage staffing and schedules, maintain quality standards, and build strong relationships with customers to ensure exceptional service.

This hands-on leadership role requires visiting client sites, solving problems, enforcing safety training, and identifying opportunities to expand services while staying within budget and