Regional IT Support & Endpoint Specialist

TEKsystems; Baton Rouge (LA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life insurance

HSA

Paid time off

Job summary

TEKsystems seeks an IT Support Analyst to serve as the primary on-site technology resource for Baker's Baton Rouge corporate office and regional sites. The role focuses on a Microsoft-centric stack (M365, Intune, SharePoint) and Samsung Knox MDM, delivering proactive end-user support and endpoint management across Windows and Apple devices.

The candidate will partner with IT Operations and Corporate IT Services, work in a hybrid-relevant capacity, and travel to job sites within the Louisiana

Qualifications

• 3+ years of progressive IT support experience with end-user desk-side support.
• Hands-on administration of Microsoft Intune (Windows/iOS) including policy/configuration.
• Experience with Samsung Knox MDM or similar Android enterprise management.

Responsibilities

• Provide on-site desk-side support for workstations, meeting rooms, and AV systems at the Baton Rouge office.
• Act as regional IT Operations hands-and-eyes during refreshes, upgrades, and releases.
• Manage device provisioning, security baselines, and decommissioning via Intune and Knox MDM.
• Support Android smartphones and iPads/iPhones within M365/SharePoint context.
• Collaborate with corporate Endpoint Management for policy improvements and field feedback.

Skills

Troubleshooting

Technical support

Imaging

Intune

Microsoft

Mobile device

Conference room support

Customer service

Network support

Phone support

Education

ITIL 4 Foundation certification

Tools

Microsoft Intune

Samsung Knox MDM

M365 (Exchange Online, SharePoint, Teams)

Job description

TEKsystems seeks an IT Support Analyst to serve as the primary on-site technology resource for Baker's Baton Rouge corporate office and regional sites. The role focuses on a Microsoft-centric stack (M365, Intune, SharePoint) and Samsung Knox MDM, delivering proactive end-user support and endpoint management across Windows and Apple devices.

The candidate will partner with IT Operations and Corporate IT Services, work in a hybrid-relevant capacity, and travel to job sites within the Louisiana