Senior IT Endpoint Engineer – Windows/Mac, Onsite

TEKsystems; St. Louis (MO); On-site; USD 70,000 - 80,000; Full time

Job summary

TEKsystems in Saint Louis, MO is seeking an IT Endpoint Engineer to support desktop, laptop, mobile, printers and data center environments. This onsite role focuses on escalated endpoint tickets, patch management, OS maintenance, and deployment of base images with cross-team coordination.

The ideal candidate has 5+ years of PC/Mac or mobile support, a IT-related degree or equivalent, and a willingness to travel 3-4 times per year.

Qualifications

• Minimum: High School diploma and/or 4-year degree in IT related field.
• Minimum: 5+ years' PC/Mac or Mobile support/maintenance experience.
• Enterprise printer experience is nice to have.
• Understanding of compliance functions within a financial organization will be a plus.

Responsibilities

• Assist in the maintenance and deployment of desktop, laptop, mobile and operating systems.
• Conduct patch management, as well as configure management activities and processes.
• Maintain operating system(s) for the desktop environment.
• Work to maintain configuration management of base image and test updates as available.
• Work with deployment team to deploy updates and changes to the base image.
• Implement solutions for the desktop and mobile platforms.
• Test all new hardware for compatibility and security within the environment.
• High level troubleshooting of common applications and their interactions with the underlying operating systems.
• Work with vendors for issue escalation as needed.
• Analyze and remediate issues with operating system update deployment.
• Test remediation solutions and handoff to deployment team.
• Continuously look for automation opportunities.
• Create documentation for new procedures and manual steps to complete tasks for cross-training.
• Ability and means to travel; Occasional night and weekend work required as well as overnight.

Skills

PC/Mac support

Mobile support

End-user support

Education

High School diploma or IT degree

Job description

TEKsystems in Saint Louis, MO is seeking an IT Endpoint Engineer to support desktop, laptop, mobile, printers and data center environments. This onsite role focuses on escalated endpoint tickets, patch management, OS maintenance, and deployment of base images with cross-team coordination.

The ideal candidate has 5+ years of PC/Mac or mobile support, a IT-related degree or equivalent, and a willingness to travel 3-4 times per year.