Regional IT Support Analyst — On-Site Tech Lead

Main Template; California; Vor Ort; USD 88.000 - 96.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Nine Paid Holidays

Free CEUs

Tuition Discount

Medical, Vision, Dental Insurance

401K

Zusammenfassung

Telecare seeks a Regional IT Support Analyst to deliver hardware, software, project, start-up, and solutioning support to end-users across Northern California. You will handle on-site troubleshooting, regional deployments, and cross-functional collaboration, ensuring timely incident resolution and service delivery.

The role requires at least five years of IT support experience, strong Windows OS and Microsoft product expertise, and willingness to travel within the regional territory.

Qualifikationen

• Minimum undergraduate degree in Computer Science, MIS, or related tech field.
• College, professional, or trade school credential reflecting the appropriate academic background.

Aufgaben

• Provide regional IT support to address project and operational demands.
• Deliver high-impact IT solutioning for short-term/high-value program needs.
• Offer on-site IT troubleshooting and break/fix support for high-priority issues.
• Support regional start-up/move activities and deployments.

Kenntnisse

Windows OS

Microsoft Office

Troubleshooting

Project leadership

Independent work

Ausbildung

Undergraduate degree in Computer Science or MIS

Credential reflecting tech background

Tools

Windows OS

Microsoft Office Suite

Jobbeschreibung

Telecare seeks a Regional IT Support Analyst to deliver hardware, software, project, start-up, and solutioning support to end-users across Northern California. You will handle on-site troubleshooting, regional deployments, and cross-functional collaboration, ensuring timely incident resolution and service delivery.

The role requires at least five years of IT support experience, strong Windows OS and Microsoft product expertise, and willingness to travel within the regional territory.