Regional Hospice & Home Health Intake Leader

Mercy Co; Cahokia (IL); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Manager for Home Health and Hospice Intake to lead intake operations and coordinate Hospice/Hospice services across regions. The role focuses on standardizing processes, caregiver engagement, and optimizing resources while supporting growth in post-acute care.

Key responsibilities include overseeing Hospice Intake for the East region, planning for Home Health Intake expansion, and collaborating with care teams, referral partners, and leaders to improve workflows and patient

Qualifications

• Bachelor's degree in business or related health care field.
• 3-5 years' experience in health operations; leadership/management experience preferred.
• BLS Certification required within 90 days of hire.
• Certified Hospice and Palliative Nurse(CHPN) certification preferred.
• Strong analytical and communication skills; self-starter; broad understanding of patient care process.

Responsibilities

• Lead and coordinate Hospice and Home Health operations across Mercy Ministries with focus on intake roles to ensure a high-quality experience for patients, families, referral partners, and caregivers.
• Oversee Hospice Intake for the East region and align/intregrate Intake services across Hospice communities; plan for Home Health Intake expansion.
• Drive process standardization, optimize resource utilization, and monitor operational, quality, and service metrics to meet productivity/financial goals.
• Collaborate with leaders, physicians, referral sources, and caregivers to improve communication, streamline workflows, and support growth in post-acute care services.

Skills

Leadership/management

Analytical skills

Communication skills

Self-starter

Education

Bachelor's degree in business or related health care field

Job description

Mercy is seeking a Manager for Home Health and Hospice Intake to lead intake operations and coordinate Hospice/Hospice services across regions. The role focuses on standardizing processes, caregiver engagement, and optimizing resources while supporting growth in post-acute care.

Key responsibilities include overseeing Hospice Intake for the East region, planning for Home Health Intake expansion, and collaborating with care teams, referral partners, and leaders to improve workflows and patient