Hospice & Home Health Intake Lead

Mercy Co; Concord (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Manager of Home Health and Hospice Intake to lead and coordinate intake operations across Hospice and Home Health programs. The role focuses on East region intake, with plans to integrate services across communities and future expansion to Home Health Intake, driving consistency, efficiency, and high-quality experiences for patients and caregivers.

The position requires strong analytical and communication skills, leadership experience, and collaboration with multiple

Qualifications

• Bachelor's degree in business or related health care field is required.
• 3-5 years' experience in health operations.
• Previous leadership/management experience preferred.

Responsibilities

• Lead and coordinate Hospice and Home Health intake operations across Mercy Ministries, starting with East region.
• Drive standardization and integration of intake services across Hospice communities.
• Monitor operational, quality, and service metrics to meet productivity and financial goals.
• Collaborate with leaders, physicians, referral sources, and caregivers to improve workflows.

Skills

Analytical skills

Communication skills

Self-starter

Team collaboration

Education

Bachelor's degree in business or related health care field

BLS Certification

CHPN Certification

Job description

Mercy is seeking a Manager of Home Health and Hospice Intake to lead and coordinate intake operations across Hospice and Home Health programs. The role focuses on East region intake, with plans to integrate services across communities and future expansion to Home Health Intake, driving consistency, efficiency, and high-quality experiences for patients and caregivers.

The position requires strong analytical and communication skills, leadership experience, and collaboration with multiple