Regional Hospice & Home Health Intake Manager

Mercy Co; Granite City (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition support

Retirement plan

Job summary

Mercy is seeking a Manager for Home Health and Hospice Intake to lead Hospice and Home Health intake operations, starting with the East region. You will drive standardization, optimize resources, and partner with leaders, physicians, referral sources, and caregivers to ensure a high-quality patient experience.

This role requires a Bachelor's in business or health care, 3–5 years in health operations, and leadership experience; BLS within 90 days; CHPN preferred.

Qualifications

• Bachelor's degree in business or related health care field.
• 3-5 years' experience in health operations.
• BLS Certification required within 90 days of hire.
• Certified Hospice and Palliative Nurse(CHPN) certification preferred.
• Previous leadership/management experience preferred.

Responsibilities

• Lead Hospice Intake for the East region and align intake services across Hospice communities.
• Drive process standardization and optimize resource utilization.
• Monitor operational, quality, and service metrics to meet productivity and financial goals.
• Collaborate with leaders, physicians, referral sources, and caregivers across Hospice, Home Health, and broader health system.
• Support growth and excellence in post-acute care services.

Skills

Leadership

Analytical skills

Communication

Self-starter

Education

Bachelor's degree in business or related health care field

Job description

Mercy is seeking a Manager for Home Health and Hospice Intake to lead Hospice and Home Health intake operations, starting with the East region. You will drive standardization, optimize resources, and partner with leaders, physicians, referral sources, and caregivers to ensure a high-quality patient experience.

This role requires a Bachelor's in business or health care, 3–5 years in health operations, and leadership experience; BLS within 90 days; CHPN preferred.