Regional Hospice & Home Health Intake Manager

Mercy Co; St. Ann (MO); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Matched retirement plans for 32+ hours

Job summary

Mercy is seeking a Manager for Home Health and Hospice Intake to lead and coordinate Hospice Intake operations for the East region, with plans to extend to Home Health Intake and other Mercy communities. The role drives standardization, caregiver development, and efficient use of resources across post-acute care services.

The position requires a Bachelor’s degree in business or related health care field, 3–5 years in health operations, and leadership experience.

Qualifications

• Bachelor's degree in business or related health care field.
• 3-5 years' experience in health operations.
• Previous leadership/management experience preferred.
• BLS Certification required within 90 days of hire.
• Certified Hospice and Palliative Nurse (CHPN) certification preferred.

Responsibilities

• Lead Hospice Intake for the East region and coordinate eventual Home Health Intake expansion across Mercy communities.
• Drive process standardization and optimize resource utilization within Intake services.
• Monitor operational, quality, and service metrics to meet productivity and financial goals.
• Collaborate with leaders, physicians, referral sources, and caregivers to improve communication and workflows across Hospice and Home Health.

Skills

Analytical skills

Communication skills

Self-starter

Education

Bachelor's degree in business or related health care field

Job description

Mercy is seeking a Manager for Home Health and Hospice Intake to lead and coordinate Hospice Intake operations for the East region, with plans to extend to Home Health Intake and other Mercy communities. The role drives standardization, caregiver development, and efficient use of resources across post-acute care services.

The position requires a Bachelor’s degree in business or related health care field, 3–5 years in health operations, and leadership experience.