Hospice & Home Health Intake Manager

Mercy Co; Concord (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Mercy is seeking a Manager - Home Health and Hospice Intake to lead and coordinate hospice and home health intake operations. The role focuses on standardizing processes, engaging caregivers, and aligning intake services across Mercy Ministries to support growth and excellence in post-acute care.

The position oversees East region Hospice Intake with future expansion to Home Health Intake, and requires strong analytical and communication skills, BLS certification within 90 days, and leadership

Qualifications

• Bachelor's degree in business or related health care field.
• 3-5 years' experience in health operations.
• Leadership/management experience preferred.
• BLS Certification required within 90 days of hire.
• Certified Hospice and Palliative Nurse (CHPN) certification preferred.

Responsibilities

• Lead and coordinate Hospice and Home Health intake operations across Mercy Ministries with focus on intake roles.
• Oversee Hospice Intake for the East region and drive strategic alignment and integration of Intake services.
• Drive process standardization, optimize resource utilization, and monitor metrics to meet productivity/financial goals.
• Collaborate with leaders, physicians, referral sources, and caregivers to improve communication and workflows.

Skills

Strong analytical skills

Strong communication skills

Self-starter

Human relations

Education

Bachelor's degree in business or related health care field

Job description

Mercy is seeking a Manager - Home Health and Hospice Intake to lead and coordinate hospice and home health intake operations. The role focuses on standardizing processes, engaging caregivers, and aligning intake services across Mercy Ministries to support growth and excellence in post-acute care.

The position oversees East region Hospice Intake with future expansion to Home Health Intake, and requires strong analytical and communication skills, BLS certification within 90 days, and leadership