Intake & Operations Leader – Home Health & Hospice

Mercy Co; Lemay (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance

Matched retirement plans

Job summary

Mercy seeks a Manager for Home Health and Hospice Intake to lead and coordinate intake operations and drive strategic alignment across regions. The role focuses on standardizing processes, engaging caregivers, and optimizing resources to support growth and excellence in post-acute care services.

The position oversees East region Hospice Intake with potential expansion to Home Health Intake. Collaboration with leaders, physicians, and referral sources is essential to streamline workflows and

Qualifications

• 3-5 years' experience in health operations.
• Leadership/management experience preferred.
• BLS Certification within 90 days of hire.
• CHPN certification preferred.
• Strong analytical and communication skills; self-starter.

Responsibilities

• Lead and coordinate Hospice and Home Health intake operations.
• Oversee Hospice Intake for the East region; future Home Health Intake expansion.
• Drive process standardization and optimize resource utilization.
• Monitor operational, quality, and service metrics to meet productivity/financial goals.
• Collaborate with leaders, physicians, referral sources, and caregivers across Hospice, Home Health, and the broader health system.

Skills

Analytical skills

Communication skills

Self-starter

People relations

Clinical understanding

Education

Bachelor's degree in business or related health care field

Job description

Mercy seeks a Manager for Home Health and Hospice Intake to lead and coordinate intake operations and drive strategic alignment across regions. The role focuses on standardizing processes, engaging caregivers, and optimizing resources to support growth and excellence in post-acute care services.

The position oversees East region Hospice Intake with potential expansion to Home Health Intake. Collaboration with leaders, physicians, and referral sources is essential to streamline workflows and