Regional Fleet Client Services Manager

Cox Enterprises; United States; Remote; USD 89,000 - 133,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Paid vacation and holidays

Wellness programs

Job summary

Cox Automotive - USA is seeking a Manager, Fleet Client Services to lead scheduling and client management across a high-volume fleet maintenance portfolio. This regional role emphasizes growth, retention, and delivering measurable client value within Cox’s extensive fleet solutions.

The Manager will coordinate with sales and field operations, drive revenue targets, and serve as a primary contact for client escalations.

Qualifications

• Bachelor's degree in a related discipline; 6+ years in account management.
• At least 1 year in a management or leadership role.
• Travel required: up to 40%.

Responsibilities

• Lead scheduling team to optimize workloads and staffing levels.
• Maintain positive relationships with clients and internal leaders.
• Drive revenue through client retention and expansion; reduce churn.
• Escalation point for complex client issues and solution guidance.

Skills

Relationship-building

Consulting

Sales

Negotiation

Verbal & written communication

Education

Bachelor's degree in related discipline

Master's degree (preferred)

Job description

Cox Automotive - USA is seeking a Manager, Fleet Client Services to lead scheduling and client management across a high-volume fleet maintenance portfolio. This regional role emphasizes growth, retention, and delivering measurable client value within Cox’s extensive fleet solutions.

The Manager will coordinate with sales and field operations, drive revenue targets, and serve as a primary contact for client escalations.