Regional Field Service Technician: CNC & Machinery Expert

Us; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Nationwide training program

Overtime & mileage reimbursement

Job summary

Stiles Machinery is seeking a Field Service Representative to apply your technical, electrical, and mechanical skills in real-world environments where uptime matters. You’ll install, troubleshoot, train, and support customers on advanced machinery and software, often under pressure.

You’ll work with a nationwide team, receive thorough training, and earn competitive pay with travel compensation. If you value problem solving, independence, and teamwork, Stiles offers opportunities to grow across

Qualifications

• Two years of technical schooling in electronics or equivalent hands-on experience.
• Relevant associate’s degree or equivalent training.
• Prior experience with CNC, PC-based controls, machine service, maintenance, or field service training.

Responsibilities

• Install, start up, and instruct customers on technology represented by Stiles
• Diagnose and resolve mechanical, electrical, and operational issues in the field
• Document work performed, problems encountered, and customer concerns clearly and promptly
• Recommend improvements pertaining to reliability, performance, and long‑term operation
• Build trusted relationships with customers and serve as a technical partner and problem solver, not just a service call
• Assist in training customers and Stiles service representatives on proper equipment use and maintenance
• Maintain showroom equipment and assist with customer demos as needed
• Continuously develop your skills and knowledge of the technology you’re working on while working alongside vendor technicians and experienced Stiles team members
• Regional travel averaging four days per week, with overtime and mileage reimbursement

Skills

Travel readiness

Field service skills

Electrical & mechanical aptitude

Technical schooling in electronics

Education

Associate’s degree or equivalent in technical training

Tools

CNC controls

PC-based controls

Job description

Stiles Machinery is seeking a Field Service Representative to apply your technical, electrical, and mechanical skills in real-world environments where uptime matters. You’ll install, troubleshoot, train, and support customers on advanced machinery and software, often under pressure.

You’ll work with a nationwide team, receive thorough training, and earn competitive pay with travel compensation. If you value problem solving, independence, and teamwork, Stiles offers opportunities to grow across