Field Service Pro — Industrial Machinery & On-Site Tech

Us; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision, life insurance

Paid time off and retirement options

Overtime and mileage reimbursement

Job summary

Stiles Machinery is seeking a Field Service Representative to install, troubleshoot, and support customers on advanced machinery and software, in real-world environments where uptime matters. You’ll travel regionally and be backed by a nationwide team, with strong training and fair compensation for travel, time, and work.

If you take pride in solving problems and working independently within a high-achieving team, Stiles offers growth, mentorship, and opportunities across departments while

Qualifications

• Two years of technical schooling in electronics or a related field, or equivalent hands-on experience.
• Related associate’s degree or willingness to learn.
• Prior experience with CNC or PC-based controls is a plus.
• Must have a valid driver’s license and be able to travel regularly.

Responsibilities

• Install, start up, and instruct customers on technology represented by Stiles.
• Diagnose and resolve mechanical, electrical, and operational issues in the field.
• Document work performed, problems encountered, and customer concerns clearly and promptly.
• Recommend improvements pertaining to reliability, performance, and long‑term operation.
• Build trusted relationships with customers and serve as a technical partner and problem solver.
• Assist in training customers and Stiles service representatives on proper equipment use and maintenance.
• Maintain showroom equipment and assist with customer demos as needed.
• Continuously develop your skills and knowledge of the technology you’re working on while working alongside vendor technicians and experienced Stiles team members.
• Regional travel averaging four days per week, with overtime and mileage reimbursement.

Skills

Driver's license

Travel readiness

Technical schooling

Education

Associate degree in technical field

Technical electronics training

Tools

CNC controls

PC-based controls

Job description

Stiles Machinery is seeking a Field Service Representative to install, troubleshoot, and support customers on advanced machinery and software, in real-world environments where uptime matters. You’ll travel regionally and be backed by a nationwide team, with strong training and fair compensation for travel, time, and work.

If you take pride in solving problems and working independently within a high-achieving team, Stiles offers growth, mentorship, and opportunities across departments while