Regional Field Service Leader (Remote, 80% Travel)

A. O. Smith Corp.; Milwaukee (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance

Retirement security savings plan

Tuition assistance

Job summary

A. O. Smith Corp. is looking for a Regional Field Service Manager to oversee operations across the Northwest & Southwest regions in a remote capacity. This role involves significant travel to ensure service delivery quality, managing relationships with service providers, and addressing customer issues while collaborating with sales teams.

The ideal candidate will have a Bachelor's degree and over 5 years of relevant experience in HVAC, Plumbing, or Mechanical fields. We offer a competitive base salary and comprehensive benefits.

Qualifications

• 5+ years of related work experience.
• 5+ years HVAC/Plumbing/Mechanical related experience.
• Trade Certification preferred.

Responsibilities

• Travel 80% to support and maintain assigned region.
• Investigate complaints regarding product quality.
• Train contracted service providers.

Skills

HVAC systems

Electrical systems

Mechanical aptitude

Customer service

Microsoft Office

SalesForce

SAP

Control Systems (PLCs)

Education

Bachelor's Degree in related field

Associate degree in technical related field

Tools

Microsoft Office

SalesForce

SAP

Job description

A. O. Smith Corp. is looking for a Regional Field Service Manager to oversee operations across the Northwest & Southwest regions in a remote capacity. This role involves significant travel to ensure service delivery quality, managing relationships with service providers, and addressing customer issues while collaborating with sales teams.

The ideal candidate will have a Bachelor's degree and over 5 years of relevant experience in HVAC, Plumbing, or Mechanical fields. We offer a competitive base salary and comprehensive benefits.