Regional Field Service Engineer - Water Systems (Northeast)

Franklin Electric Co.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous PTO

Health, dental, vision

Rx & life insurance

401(k) with company match

Tuition reimbursement

Employee development programs

Job summary

Franklin Electric is seeking a Field Service Engineer for the Northeast US. This role provides technical training, tests and troubleshoots products, and assists with installations for distributors, contractors, dealers, and installers.

The candidate will promote products at tradeshows, collect market information, and submit reports highlighting site and customer issues. Strong communication and problem-solving skills are essential.

Qualifications

• Three to five years of related water systems or industry experience (preferred).
• Bachelor’s degree in Business Administration, Computer Technology, Engineering, or related field — or equivalent relevant experience (required).
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Communications

Education

Bachelor's degree

Job description

Franklin Electric is seeking a Field Service Engineer for the Northeast US. This role provides technical training, tests and troubleshoots products, and assists with installations for distributors, contractors, dealers, and installers.

The candidate will promote products at tradeshows, collect market information, and submit reports highlighting site and customer issues. Strong communication and problem-solving skills are essential.