Northeast Field Service Engineer – Water Systems

Franklin Electric Co.; Coventry (RI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

On-site café

Fitness facility

401(k) matching

Health, dental, vision

Disability insurance

Tuition reimbursement

Professional development

Job summary

Franklin Electric Co. is seeking a Field Service Engineer to support the Northeast US. This role involves traveling within the region and providing hands-on technical service and training to distributors, contractors, and installers.

You will test and troubleshoot Franklin Electric products, present demonstrations at events, and gather market feedback while reporting weekly results to the Engineering team. A bachelor's degree and several years in water systems are preferred.

Qualifications

• Three to five years of related water systems experience.
• Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience.
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products; supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events; conducts product demonstrations.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Technical training

Communication

Travel readiness

Education

Bachelor’s degree

Job description

Franklin Electric Co. is seeking a Field Service Engineer to support the Northeast US. This role involves traveling within the region and providing hands-on technical service and training to distributors, contractors, and installers.

You will test and troubleshoot Franklin Electric products, present demonstrations at events, and gather market feedback while reporting weekly results to the Engineering team. A bachelor's degree and several years in water systems are preferred.