Travel-Heavy Field Service Engineer: Water Systems Expert

Franklin Electric; Maine; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO & holidays

Parental leave

On-site café & beverages

Fitness facility

401(k) with matching

Health, dental, vision, life insurance

Disability insurance

Tuition reimbursement

Professional development

Wellness programs

Job summary

Franklin Electric in the Northeast US seeks a training and field support professional to schedule and deliver technical training to distributors, contractors, and installers. You will test and troubleshoot products and supervise installations, representing Franklin Electric at tradeshows and events.

You will collect market insights, write weekly and special reports, and translate complex technical information into clear guidance for customers and colleagues.

Qualifications

• Three to five years of related water systems or industry experience (preferred).
• Travels 70 percent of the time, including up to 50 percent overnight travel.
• Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required).

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Water systems experience

Travel 70% with overnight travel

Education

Bachelor's degree in Business Administration, Computer Technology, Engineering, or related field

Job description

Franklin Electric in the Northeast US seeks a training and field support professional to schedule and deliver technical training to distributors, contractors, and installers. You will test and troubleshoot products and supervise installations, representing Franklin Electric at tradeshows and events.

You will collect market insights, write weekly and special reports, and translate complex technical information into clear guidance for customers and colleagues.