Field Service Engineer - Water Solutions (Northeast Travel)

Franklin Electric Co.; Worcester (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Generous paid time off

On-site café

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Long-term disability

Job summary

Franklin Electric is seeking a Field Service Engineer for the Northeast US, based in Massachusetts. The role requires 70% travel with up to 50% overnight stays. You will train distributors, troubleshoot products, and support installations across the region.

The ideal candidate has 3–5 years in water systems and a related degree, plus strong communication and collaborative skills to engage with customers and teams.

Qualifications

• Bachelor’s degree in Business Administration, Computer Technology, Engineering, or related field, or equivalent experience.
• Three to five years of related water systems experience (preferred).
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedule and provide technical training to distributors, contractors, dealers, and installers.
• Test and troubleshoot Franklin Electric products; supervise installations.
• Promotes and represents Franklin Electric products at tradeshows and events; conducts product demonstrations.
• Collect and reports marketing information pertaining to competitive products, industry distribution or customer needs.
• Writes and submits weekly and special reports highlighting problems at specific sites or with certain customers or products.
• Interprets technical instructions and communicates clearly with customers and staff.

Skills

Technical aptitude

Communication

Travel willingness

Team collaboration

Education

Bachelor’s degree

Tools

Product testing equipment

Job description

Franklin Electric is seeking a Field Service Engineer for the Northeast US, based in Massachusetts. The role requires 70% travel with up to 50% overnight stays. You will train distributors, troubleshoot products, and support installations across the region.

The ideal candidate has 3–5 years in water systems and a related degree, plus strong communication and collaborative skills to engage with customers and teams.