Field Service Engineer — Water Systems, Northeast US

Franklin Electric Co.

Dover-Foxcroft (ME)

On-site

USD 75,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Paid time off
401(k) with matching
Tuition reimbursement
Health insurance
On-site amenities

Job summary

Franklin Electric Co. seeks a Field Service Engineer to service the Northeast US, based in Maine. You will schedule training, test and troubleshoot products, and support installations while traveling regionally to sites and customers.

The role requires up to 70% travel, a related engineering or business degree, and strong communication skills to engage distributors, contractors and customers in a fast-paced environment.

Qualifications

  • Three to five years of related water systems or industry experience (preferred).
  • Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required).
  • Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

  • Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
  • Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
  • Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
  • Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
  • Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
  • Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
  • Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Education

Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field

Job description

Franklin Electric Co. seeks a Field Service Engineer to service the Northeast US, based in Maine. You will schedule training, test and troubleshoot products, and support installations while traveling regionally to sites and customers.

The role requires up to 70% travel, a related engineering or business degree, and strong communication skills to engage distributors, contractors and customers in a fast-paced environment.

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