Field Service Engineer – Water Systems (Northeast US)

Franklin Electric Co.; Berlin (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Gen. paid time off

On site café

401(k) with matching

Health, dental, vision insurance

Tuition reimbursement

Professional development

Job summary

Franklin Electric Co. is seeking a Field Service Engineer for the Northeast US, based in Connecticut, responsible for technical training, testing and installation support, and field demonstrations.

This role requires frequent travel in the Northeast region and close collaboration with distributors, dealers, and customers. The position emphasizes hands-on problem solving, product knowledge, and clear communication with stakeholders while promoting Franklin Electric products and programs at events

Qualifications

• Three to five years of related water systems or industry experience (preferred).
• Bachelor's degree in Business Administration, Computer Technology, Engineering, or a related field - or equivalent relevant experience (required).
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Water systems experience

Problem solving

Communication

Training

Education

Bachelor's degree in Business Admin/Engineering/Tech

Job description

Franklin Electric Co. is seeking a Field Service Engineer for the Northeast US, based in Connecticut, responsible for technical training, testing and installation support, and field demonstrations.

This role requires frequent travel in the Northeast region and close collaboration with distributors, dealers, and customers. The position emphasizes hands-on problem solving, product knowledge, and clear communication with stakeholders while promoting Franklin Electric products and programs at events