Field Service Engineer - Northeast US (Water Systems)

Franklin Electric Co.; Connecticut; On-site; USD 60,000 - 90,000; Full time

Job summary

Franklin Electric Co. is seeking a Field Service Engineer to support the Northeast US region from Connecticut. The role emphasizes technical training, product testing, and on-site installations, with travel across the Northeast.

You will work closely with engineering to promote products, collect market intelligence, and report on site issues. The ideal candidate has 3–5 years in water systems and a related degree.

Qualifications

• 3–5 years of related water systems or industry experience (preferred).
• Bachelor’s degree in a related field — or equivalent relevant experience (required).
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Technical training

Troubleshooting

Technical communication

Report writing

Education

Bachelor’s degree in relevant field

Job description

Franklin Electric Co. is seeking a Field Service Engineer to support the Northeast US region from Connecticut. The role emphasizes technical training, product testing, and on-site installations, with travel across the Northeast.

You will work closely with engineering to promote products, collect market intelligence, and report on site issues. The ideal candidate has 3–5 years in water systems and a related degree.