Regional Director, Community Management & Growth

FirstService Residential; Panama City (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

FirstService Residential is seeking a Regional Director of Community Management to lead performance, operations, and strategic direction across assigned communities in the region. This executive role partners with boards, residents, vendors, and internal teams to drive excellence and a service-oriented culture.

The ideal candidate brings deep property management experience, strong financial oversight, and a proven track record of developing leaders, implementing strategic plans, and ensuring

Qualifications

• Experience leading multiple community management teams.
• Strong financial oversight and budgeting skills.
• Proven ability to develop and execute strategic plans.
• Excellent stakeholder relationships with boards and vendors.
• Ability to ensure regulatory compliance across communities.
• Excellent communication and leadership capabilities.

Responsibilities

• Direct and manage daily operations of multiple community management teams.
• Develop and monitor regional budgets.
• Mentor and develop community managers.
• Create strategic plans to meet business objectives.
• Build relationships with residents, boards, vendors.
• Ensure service standards and hospitality-minded customer service.
• Prepare and deliver reports.
• Ensure compliance with laws and company policies.

Skills

Leadership

Financial oversight

Customer service

Stakeholder management

Strategic planning

Team development

Regulatory compliance

Reporting

Microsoft Office

Hospitality service experience

Job description

FirstService Residential is seeking a Regional Director of Community Management to lead performance, operations, and strategic direction across assigned communities in the region. This executive role partners with boards, residents, vendors, and internal teams to drive excellence and a service-oriented culture.

The ideal candidate brings deep property management experience, strong financial oversight, and a proven track record of developing leaders, implementing strategic plans, and ensuring