Regional Customer Experience Concierge

Huntington Bank; McKinney (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

Huntington Bank is seeking an Area Customer Experience Specialist (ACES) to deliver a best-in-class experience across regional branches. You will support daily operations, identify customer needs, and coach colleagues to ensure seamless service while traveling between locations.

Requirements include a High School Diploma or GED and at least 1 year of customer service and branch banking experience. Reliable transportation and comfort with online and mobile banking are essential for helping

Qualifications

• High School Diploma or GED.
• Minimum of 1 year customer service and branch banking experience.
• Bachelor’s degree preferred.
• Ability to handle cash and conduct transactions accurately.

Responsibilities

• Provide coverage across branches and guide customers in person.
• Process transactions accurately and balance cash daily.
• Educate customers on deposits, loans, and online banking.

Skills

Customer service

Branch banking

Cash handling

Banking products

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington Bank is seeking an Area Customer Experience Specialist (ACES) to deliver a best-in-class experience across regional branches. You will support daily operations, identify customer needs, and coach colleagues to ensure seamless service while traveling between locations.

Requirements include a High School Diploma or GED and at least 1 year of customer service and branch banking experience. Reliable transportation and comfort with online and mobile banking are essential for helping