Regional Banking Concierge: Travel-Ready Experience

Huntington National Bank; Tom Bean (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Huntington National Bank is seeking an Area Customer Experience Specialist (ACES) to support multiple branches within a region. You will act as a financial concierge, handling walk-in customers, identifying needs, and recommending deposits, loans, and other products.

This role travels between local branches, requires dependable transportation, and offers coaching from a centralized leadership team to develop your skills. Office-based with flexible work arrangements where applicable.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Cash handling experience preferred.
• Strong knowledge of banking products and services.
• Excellent customer service and communication skills.

Responsibilities

• Provide coverage in all aspects of branch banking including transactions and guidance helping people along their financial journey and referring customers to other areas of the bank, as needed.
• Process customer transactions accurately and efficiently maintaining proper cash controls and balancing daily.
• Provide excellent customer service and effectively resolve customer issues.
• Educate customers on deposits, loans and provide support for any service or account maintenance issues.
• Strong comfort level with technology educating customers on how to use online, mobile, and ATM banking.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• NMLS licensing available as part of career development.
• Notary licensing preferred.
• Be dependable and adaptable, traveling to multiple branch locations throughout the week.
• Perform other duties as assigned.

Skills

Banking

Sales

Investments

Consumer lending

Business banking

Business lending

Customer service

Presentation skills

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington National Bank is seeking an Area Customer Experience Specialist (ACES) to support multiple branches within a region. You will act as a financial concierge, handling walk-in customers, identifying needs, and recommending deposits, loans, and other products.

This role travels between local branches, requires dependable transportation, and offers coaching from a centralized leadership team to develop your skills. Office-based with flexible work arrangements where applicable.