Regional Customer Experience Concierge

Huntington Bancshares, Inc.; Maumee (OH); Híbrido; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Huntington Bancshares, Inc. in the United States is seeking an Area Customer Experience Specialist (ACES) to deliver best-in-class service to customers and colleagues across multiple branches. You will travel between branches, assist with transactions, and educate customers on deposits, loans, and technology while supporting branch teams.

You will be empowered to provide seamless experiences and growth opportunities, with leadership coaching to advance careers within the bank’s regional network.

Qualificações

• High School Diploma or GED.
• Minimum of 1 year customer service and branch banking experience.
• Bachelor’s degree preferred.

Responsabilidades

• Provide coverage in all aspects of branch banking including transactions and servicing customer needs.
• Identify opportunities to advise and guide customers and refer to other bank areas as needed.
• Process transactions accurately with proper cash controls and daily balancing.
• Educate customers on deposits, loans and bank technology, including online and mobile banking.
• Adhere to operational, security, risk and regulatory policies.
• Be adaptable traveling to multiple branch locations throughout the week.

Conhecimentos

Customer service

Banking knowledge

Sales

Investments

Consumer lending

Business banking

Business lending

Presentation skills

Formação académica

Bachelor’s degree

HS Diploma or GED

Descrição da oferta de emprego

Huntington Bancshares, Inc. in the United States is seeking an Area Customer Experience Specialist (ACES) to deliver best-in-class service to customers and colleagues across multiple branches. You will travel between branches, assist with transactions, and educate customers on deposits, loans, and technology while supporting branch teams.

You will be empowered to provide seamless experiences and growth opportunities, with leadership coaching to advance careers within the bank’s regional network.