Regional Banking Experience Specialist

Huntington Bancshares, Inc.; Huber Heights (OH, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking an Area Customer Experience Specialist to support multiple branches within the region. You will serve as a financial concierge, helping walk-in customers with deposits, loans, and banking services while delivering best-in-class service and educating customers on digital tools.

Travel between branches is required; reliable transportation is essential. You will collaborate with branch colleagues, provide coaching support, and uphold security and regulatory

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service and branch banking experience.
• Bachelor’s degree preferred.
• Exempt status: overtime eligibility not guaranteed.

Responsibilities

• Cover branch banking tasks including transactions and servicing customer needs; identify opportunities to provide advice and guidance.
• Process customer transactions accurately and efficiently; maintain proper cash controls and balance daily.
• Provide excellent customer service and effectively resolve customer issues.
• Educate customers on deposits, loans and technology for online/mobile banking.
• Travel to multiple branch locations throughout the week and adapt to different locations.

Skills

Customer service

Communication skills

Branch banking

Technology literacy

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington Bancshares, Inc. is seeking an Area Customer Experience Specialist to support multiple branches within the region. You will serve as a financial concierge, helping walk-in customers with deposits, loans, and banking services while delivering best-in-class service and educating customers on digital tools.

Travel between branches is required; reliable transportation is essential. You will collaborate with branch colleagues, provide coaching support, and uphold security and regulatory