Regional Credit & Collections Leader | Drive Results

Trulite Glass & Aluminum Solutions; Alpharetta (GA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision, and life ins.

Short/long-term disability coverage

401(k) employer match 100% vested

Health Savings Account (HSA)

Wellness program

Job summary

Trulite Glass & Aluminum Solutions is seeking a Regional Credit Manager to support customers by managing credit and collections with professionalism. You will review credit, set credit lines, analyze financial statements, and negotiate payment arrangements while ensuring timely payments and compliance with laws.

The role requires building trust, reducing risk, and maintaining positive relationships across branches. Excellent communication and analytical skills are essential for success.

Qualifications

• Review credit applications, assess risk, set credit limits and manage collections with professionalism.
• Make and receive calls, negotiate payment arrangements and ensure timely payments in compliance with laws.
• Build trust and long-term customer relationships while maintaining compliance with applicable laws.
• Support customers by managing credit and collections with accuracy and accountability.

Responsibilities

• Make at least 50 outbound calls a day.
• Assess credit risk and establish credit limits for new customers.
• Analyze customer financial statements.
• Use and interpret Experian and NACM credit reports.
• Conduct collection calls and customer visits to collect Accounts Receivable.
• Negotiate customer disputes to resolve and document root causes.
• Provide customer service and develop relationships with internal/external customers and branches.
• Maintain accurate credit and collection files, documenting collection efforts for each customer.
• Review collection reports to ascertain status of collections and evaluate policy effectiveness.
• Establish work standards, develop objectives, and design/maintain workflows and procedures.
• Interact with Sales Team to research Customer Account issues.
• Market, train, counsel, advise, and communicate credit policies to personnel.
• Participate in major department projects and cross-functional teams to drive quality improvements.
• Other tasks as assigned

Skills

Credit risk assessment

Customer service

Financial analysis

Call center experience

Communication skills

Attention to detail

Analytical thinking

Multi-project management

Education

Associate degree

Bachelor's degree in accounting or finance

Tools

Experian

MS Word/Excel

Job description

Trulite Glass & Aluminum Solutions is seeking a Regional Credit Manager to support customers by managing credit and collections with professionalism. You will review credit, set credit lines, analyze financial statements, and negotiate payment arrangements while ensuring timely payments and compliance with laws.

The role requires building trust, reducing risk, and maintaining positive relationships across branches. Excellent communication and analytical skills are essential for success.